At Trailzio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and IPTV services (“Services”).

By accessing or using Trailzio, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Basic Information: Name, email address, phone number, billing details.

• Account Information: Login credentials, MAC address/device ID, subscription details.

• Technical Information: IP address, browser type, ISP, and usage activity on our Site.

• Payment Information: Payment details processed securely by trusted third-party providers (we do not store full credit card details).

2. How We Use Your Information

We use your information to:

• Provide and manage your IPTV subscription.

• Process payments and prevent fraudulent activity.

• Improve our website, services, and user experience.

• Communicate with you about updates, support, or promotional offers (you may opt out at any time).

• Comply with legal obligations.

3. Cookies

• We use cookies to remember user preferences, secure sessions, and analyze site traffic.

• For security reasons, inactive sessions may be automatically logged out after a set period.

• You may disable cookies in your browser, but some features may not function correctly.

4. Data Sharing & Third Parties

• We may share your data with trusted payment processors, hosting providers, or service partners strictly for the purpose of delivering our Services.

• We do not sell or rent your personal data to third parties.

• We may disclose information when legally required (e.g., court orders, law enforcement requests).

5. Data Security

• Sensitive information (such as payment details) is protected using encryption protocols during transmission.

• Access to personal data is limited to authorized employees only.

• While we take commercially reasonable measures to protect your data, no online system can be guaranteed 100% secure.

6. Your Rights

• Access & Updates: You may request to review or update your personal information at any time.

• Opt-Out: You may unsubscribe from promotional communications via email or by contacting us.

• Deletion: You may request deletion/deactivation of your personal data by contacting us, though some residual data may remain in backups for legal or administrative reasons.

7. Changes to This Policy

Trailzio may update this Privacy Policy from time to time. Updates will be posted on our website, and significant changes will be communicated directly by email where appropriate.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please email us at:
📧 support@trailzio.com